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What Do the Electrolux Washer Error Codes Mean?

Edited by Oh So Spotless
Updated
What’s wrong with your washing machine? These codes break it down.

When an issue arises with your Electrolux washing machine, it will usually show you an error code. But if you don’t know what these mean or how to fix the problem, it can seem overwhelming.

That’s where we come in. We’ve researched all the Electrolux washing machine error codes. And we’re about to tell you what they mean and how to troubleshoot the issues.

With most of these Electrolux washing machine problems, you can fix the issue at home by yourself. Keep reading for our ultimate guide.


Electrolux Washing Machine Troubleshooting

When it comes to fixing Electrolux washers, there are a few things you’re probably wondering about.

Can You Fix an Electrolux Washer Yourself?

Depending on the error, you might be able to fix the appliance yourself. Sometimes the solution is to remove clogs or simply reset the machine. Both of these things are pretty straightforward.

However, if the issue is more complicated — such as a motor fault or electrical problem — then it’s probably best to contact a professional. You can contact Electrolux customer service or call up a trusted repair person.

What is the Average Life of an Electrolux Washing Machine?

You should get at least 10 years from your Electrolux appliance. Most Electrolux washers have a 10-year warranty on the motor, basket, and tub, so that’s a good indication of the lifespan.

If things start to go wrong after 10-12 years, it might be time for a new machine.

Electrolux Washer Error Codes

An error code should appear when there’s a problem within your Electrolux washing machine. This will guide you to the issue, and from there, you can resolve it. Wondering what each error code means? We’re here to break that down for you.

E10 Error Code

What It Means: The machine isn’t taking in water — or enough water — or there is a problem with the drain.

How to Fix It: Check that the tap is open and the hoses aren’t kinked. You might also want to check that the water supply is working. Clean the filter in the inlet hose. Ensure the drain hose is in the correct position and height. Clean the pump and the filter. Clear any blockages. If this doesn’t work, you may need to replace the water inlet valve.

E11 Error Code

What It Means: The appliance isn’t filling with water during the wash part of the cycle.

How to Fix It: Ensure that the water tap is turned on. Check for kinks or blocks in the inlet hose or mesh filter. If this doesn’t work, replace the water inlet valve.

E12 Error Code

What It Means: There is no water filling during the rinsing part of the cycle.

How to Fix It: Ensure that the water tap is on, and the inlet hose and mesh filter are clear. Remove any kinks. If this doesn’t work, replace the water inlet valve.

E13 Error Code

What It Means: There is a leak, and the water level is decreasing.

How to Fix It: Ensure that the drain hose is at the correct height. It shouldn’t be below the water level in the drum. This will prevent natural siphoning. Check the hose for leaks, too. You should also inspect the pressure tube for wear and tear. Also check the pressure chamber for blockages. If necessary, you might need to replace the pressure sensor and/or the main printed circuit board (PCB).

E20 Error Code

What It Means: The water isn’t draining at the programmed time.

How to Fix It: Ensure the drain hose is in the correct position. It shouldn’t be more than 3.5 inches down into the drain. The drain height shouldn’t be more than 40 inches or less than 23 inches above the machine’s base (or the specific instructions in your user manual). You should also check the drain pump filter and drain hoses for blockages or kinks. Inspect the wiring for faults. If necessary, replace the drain pump or the main PCB.

E21 Error Code

What It Means: The machine isn’t draining between the washing and rinsing part of the cycle.

How to Fix It: Check the drain pump filter and hoses for blockages and kinks. Check the electrical panel and ensure there are no faults. If necessary, replace the drain pump and/or the main PCB.

E22 Error Code

What It Means: The water isn’t draining after the rinse cycle, and the machine can’t continue with the spin cycle.

How to Fix It: Check the drain pump filter and hoses for blockages and kinks. Check the electrical panel and ensure there are no faults. If necessary, replace the drain pump and/or the main PCB.

E23 Error Code

What It Means: There is incongruence between the drain pump triac sensing and the triac status.

How to Fix It: Check the resistance on the drain pump. Next, check the wiring. Fix any notable faults. If that doesn’t work, you will need to replace the main PCB.

E24 Error Code

What It Means: There is a fault in the sensing circuit of the drain pump triac — a wrong input signal has gone to the microprocessor.

How to Fix It: Replace the main PCB.

E25 Error Code

What It Means: There was a wrong input signal to the microprocessor.

How to Fix It: Replace the main PCB.

E31 Error Code

What It Means: The pressure switch is faulty. The frequency is out of limits.

How to Fix It: Inspect the wiring and fix any faults. If that doesn’t work, replace the pressure switch. If the error code persists, you will need to replace the main PCB.

E32 Error Code

What It Means: There’s a problem with the pressure switch calibration. The frequency of the switch isn’t stable during the draining phase.

How to Fix It: Inspect and fix faulty wiring. Check the hose and drain pump for blockages. Fix leaks within the inlet valve. If none of that works, replace the main PCB.

E35 Error Code

What It Means: Water overfill fault; the pressure sensor has detected that the water has gone over the normal levels.

How to Fix It: Inspect the water valve. If it’s faulty, fix or replace it. If that doesn’t work, check for clogs in the pressure chamber. If you remove those and it still doesn’t work, check for a faulty pressure sensor or replace the main PCB.

E38 Error Code

What It Means: There is no change in the water level during the washing cycle.

How to Fix It: Remove any clogs within the pressure tube or chamber. If that doesn’t work, check the drum belt. If it’s broken, replace it.

E40 Error Code

What It Means: Door lock fault.

How to Fix It: Ensure the door is shut properly. If that doesn’t work, check the wiring harness for breaks or loose plugs. If necessary, replace the door lock. When all else fails, it may be necessary to replace the main PCB.

E41 Error Code

What It Means: The door is open. The door lock timeout expired after 20 seconds.

How to Fix It: Shut the door firmly. If it’s shut and the code persists, the door lock may be faulty. Replace it if necessary. If it’s still malfunctioning, replace the main PCB.

E42 Error Code

What It Means: The door lock is faulty, and the door stays locked even after the cycle.

How to Fix It: If you can replace the door lock, do so. You can also check for faulty wiring and repair that issue. The main PCB may also be faulty. Replace it if necessary. Last but not least, you can check for current leakage from the appliance heating element. In this instance, it’s advised to call an electrician or Electrolux repair person to examine the issue.

E43 Error Code

What It Means: The door lock triac is faulty; there is incongruence between the door lock triac sensing and the triac status.

How to Fix It: If you can replace the door lock, do so. You can also check for faulty wiring and repair that issue. The main PCB may also be faulty. Replace it if necessary. Last but not least, you can check for current leakage from the appliance heating element. In this case, it’s advised to call an electrician or Electrolux repair person to examine the issue.

E44 Error Code

What It Means: The door closed sensing element has failed.

How to Fix It: Kill the power to the machine for 10 minutes. Afterward, if the code persists, you may need to replace the main PCB.

E45 Error Code

What It Means: The door triac sensing element has failed.

How to Fix It: Kill the power to the machine for 10 minutes. Afterward, if the code persists, you may need to replace the main PCB.

E50 Error Code

What It Means: The appliance can’t detect movement from the wash motor.

How to Fix It: Check that the unit is properly plugged in. If it’s plugged in and still not working, unplug the appliance, then check that the motor and PCB are electrically sound. Next, check the motor brushes for wear and tear. Fix any notable issues. If the problem persists, contact Electrolux for support.

Manufacturer Advice

Electrolux advises that you don’t use the machine until this problem has been completely fixed. Unplug it, and don’t reconnect it until you’ve resolved the issue.

E51 Error Code

What It Means: Motor triac short circuit; the triac on the main PCB is faulty.

How to Fix It: Check for current leakage on the motor or wiring. If it cannot be fixed, replace the main PCB.

E52 Error Code

What It Means: The main PCB isn’t receiving a signal from the motor tachometer during the wash motor running phase.

How to Fix It: Inspect the wiring and fix any faults. Inspect the motor brushes and motor windings resistance, and fix any issues. If that doesn’t work, replace the main PCB or motor controller depending on what’s broken.

E53 Error Code

What It Means: Motor triac sensing fault; the wrong signal is sent to the microprocessor.

How to Fix It: Replace the main control board.

Expert Advice

If you need to replace significant elements like the control board, motor or PCB, contact Electrolux beforehand. Your washing machine may still be covered by the warranty, in which case they will repair or replace the machine for free.

E54 Error Code

What It Means: Motor relay is faulty or burned.

How to Fix It: Replace the main control board and/or the wash motor.

E57 Error Code

What It Means: FCV current trip; there is a high current on the inverter.

How to Fix It: Inspect the wiring and fix any faults. Measure the resistance of the motor windings. Replace the motor if it’s out of range.

E58 Error Code

What It Means: FCV overcurrent; there is a high current in the motor phase.

How to Fix It: Inspect the wiring to the motor and fix faults. Measure the resistance of the motor windings. Replace the motor if it’s out of range. Otherwise, you may need to replace the motor control module.

E59 Error Code

What It Means: FCV isn’t following, and the motor control module isn’t receiving a signal from the motor tacho.

How to Fix It: Inspect the wiring to the motor and fix faults. Measure the resistance of the motor windings. Replace the motor if it’s out of range. Otherwise, you may need to replace the motor control module.

E5A Error Code

What It Means: The FCV heating is faulty, and the control module has overheated.

How to Fix It: Check that the drum isn’t overloaded. Always fill the drum to a maximum of ¾ full. Check that the drum can rotate freely. If that doesn’t fix it, you may need to replace the motor control module.

E5C Error Code

What It Means: FCV overvoltage.

How to Fix It: Check the power supply voltage from the main source. It must match the requirements of the machine. If that doesn’t fix the issue, you may need to replace the main control board.

E5D Error Code

What It Means: FCV unknown message; the motor control module receiving a signal from the main PCB was interrupted.

How to Fix It: Inspect the wiring harness and fix any issues. If that doesn’t work, replace the main control board.

E5H Error Code

What It Means: Voltage error detected; the voltage on the motor control board is below 175 volts.

How to Fix It: Inspect the wiring to the motor inverter PCB. Fix any issues. If that doesn’t work, replace the motor PCB and the main PCB.

E60 Error Code

What It Means: The water isn’t heating properly.

How to Fix It: Check that the machine is properly plugged in. then check that the heater and thermostat are resisting properly. Replace them if necessary. If that doesn’t work, replace the main PCB.

Helpful Advice

The heating element can fail from calcification. Electrolux recommends descaling the washing machine every three months to prevent heater failure.

E61 Error Code

What It Means: Insufficient heating during the washing cycle.

How to Fix It: Inspect the wiring to the heater. Measure the resistance of the heating element. Measure the resistance of the temperature sensor. Fix any issues. But if those two elements are okay, then you will need to replace the main PCB.

Top Tip

This error is also usually caused by calcification. The calcification stops the heat transfer between the heater and the water. Descale your appliance every three months. In general, you should also clean the tub every month.

E62 Error Code

What It Means: Overheating fault; the water temperature gets too high during the washing cycle.

How to Fix It: First, check that the water inlet hose is connected to the cold tap rather than hot. Next, check if the temperature sensor is working properly. If both these tips don’t work, you might need to replace the main PCB.

E66 Error Code

What It Means: The main PCB isn’t understanding the heater relay status.

How to Fix It: Check for current leakage from the heater. Then check the wiring harness. Fix any electrical faults. If that doesn’t work, replace the main PCB.

E68 Error Code

What It Means: The main PCB detects current leakage to the earth cable from the water heater or dryer heater.

How to Fix It: Start by diagnosing the issue. Disconnect the heating element plugs. Using your multimeter set, the OHM meter setting, check if there is resistance between the power terminals and earth terminals. If so, you have a heater current leakage fault. Next, inspect the wiring harness. Fix any electrical faults if you’re able. If that doesn’t work, you may need to replace the main PCB.

E69 Error Code

What It Means: There is an open circuit in the heater circuit.

How to Fix It: Inspect and fix the wiring harness. Then measure the resistance of the heater. Fix any faults. If that doesn’t work, replace the main PCB.

E6A Error Code

What It Means: Heating relay sensing fault; the wrong input signal is sent to the microprocessor.

How to Fix It: Inspect the Ultra Aqua stop device. If it’s malfunctioning, contact Electrolux for advice. The ultimate solution might be (you guessed it) replacing the main PCB.

E6H Error Code

What It Means: Heating relay fault.

How to Fix It: Check and fix the wiring harness or resistance of the heater. If that doesn’t work, replace the main PCB.

E71 Error Code

What It Means: There is an open circuit in the temperature sensing circuit during the wash cycle.

How to Fix It: Check and fix the wiring harness or resistance of the temperature sensor. If that doesn’t work, replace the main PCB.

E72 Error Code

What It Means: There is an open circuit in the heater temperature sensing circuit.

How to Fix It: Inspect the wiring harness. Fix any notable issues. Then check the temperature sensor for the dryer. Is there any resistance? If so, fix it. But if that doesn’t work, you may need to replace the dryer control module.

E73 Error Code

What It Means: Dryer temperature sensor fault.

How to Fix It: Inspect the wiring harness and the resistance of the dryer temperature sensor. Fix any issues. If that doesn’t work, replace the dryer’s PCB.

E74 Error Code

What It Means: The wash temperature sensor doesn’t detect temperature changes.

How to Fix It: Inspect the wiring harness. Then check if the water temperature sensor is in the correct position. Check for calcification. Check the heating element for calcification. Clean these elements if possible. If the issue remains, measure the resistance of the temperature sensor at various temperatures. It might be stuck. If this can’t be fixed, replace the main PCB.

EC1 Error Code

What It Means: Water gets into the machine even when the solenoids are closed. The water inlet is faulty.

How to Fix It: replace the water inlet valves. If that doesn’t work, replace the main PCB.

EF1 Error Code

What It Means: There is a clogged drain pump filter or hose.

How to Fix It: Check the drain pump filter and hose for blockages. Remove them.

EF2 Error Code

What It Means: The machine is creating too much foam during the spin cycle.

How to Fix It: Check the drain pump filter for blockages, and remove any. Then check that you aren’t using too much detergent. Also, check that you’re using the right detergent for your machine. For instance, if you have a high-efficiency washer, make sure you use HE washing detergent.

Take Note

This code may show up as SUD5 instead of EF2 on some models.

EF4 Error Code

What It Means: The flow meter detects no water entering the drum while the inlet valves are on.

How to Fix It: Check that the tap is open before using the washing machine. If it’s on, you might have a faulty flow meter reed switch. You can replace this for around $1. If that doesn’t work, check that the inlet hoses aren’t kinked or blocked. If need be, you can replace the inlet valves.

EF5 Error Code

What It Means: The drum is out of balance during the spin cycle.

How to Fix It: Check that the drum isn’t overloaded or underloaded. It should be between ¼ and ¾ full. If that’s not the issue, check that the items aren’t tangled up, which can cause an imbalance.

EH0 Error Code

What It Means: General electric error.

How to Fix It: You must enter the diagnostics menu to access the exact error code and specific issue. Depending on the model of your machine, you will access the diagnostics menu differently. Check your user manual for the exact instructions. Once you’re there, you will find a more specific electric error. Below are the codes, what they mean, and how to fix the issues.

EH1 Error Code

What It Means: The power supply frequency is out of range.

How to Fix It: Check that the power is going to the machine. If your machine uses a generator, there might be an issue with that power supply. If it’s powered by regular town power, there might be an issue with the line’s filter. Fix any notable issues. If that doesn’t work, the main PCB could be the issue. Replace it.

EH2 Error Code

What It Means: The power supply voltage is too high.

How to Fix It: Measure the supply voltage to the main PCB. Get an electrician to fix the issue or replace the main PCB if the voltage supply is within range.

EH3 Error Code

What It Means: The power supply voltage is too low.

How to Fix It: Measure the supply voltage to the main PCB. Get an electrician to fix this issue if the supply is out of range. If it’s within range, you will need to replace the main PCB.

EH4 Error Code

What It Means: The main PCB detects that there are zero watts, and the standby power cut-off relay isn’t working. You might notice the machine remains on even when you have switched it off.

How to Fix It: Replace the main PCB.

How Do I Reset an Electrolux Washer?

We mentioned that sometimes simply resetting a washing machine can clear error codes and issues. You can try that before doing any further Electrolux washer troubleshooting. Here’s how:

  1. Open the door: Open the washing machine door and turn the washer off.
  2. Unplug and wait: Unplug the machine at the outlet and wait one minute. Plug it back in and turn it on.
  3. Open and close the door: If the above steps don’t work, open and close the door six times within 12 seconds.
  4. Run a cycle: Run a rinse and spin cycle without clothes to check if the machine is working again.

Try This

Various Electrolux machines have different reset instructions. For example, newer front load washers can be reset by holding down ‘options’ and ‘soil’ at the same time while the door is open. Check your user manual for specific advice.